Online privacy policy
This privacy policy sets out how Bow Software Ltd trading as Bow IT Solutions (hereafter
referred to as “Bow Software”) uses and protects any information that you give
when you use this website.
Bow Software is committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act 1998
and this Privacy statement). You may request details of personal information which we
hold about you under the Data Protection Act 1998. A small fee will be payable. If you
would like a copy of the information held on you please write to:
Charlotte Quickenden or Designated Agent – Data Protection
Bow Software Ltd
The Old Malt House
Bow
Crediton
Devon
EX17 6HB
United Kingdom
tel: +44 1363 881 406
email: legal@bowsoftware.co.uk
Bow Software may change this policy from time to time by updating this page. You should
check this page regularly to ensure that you understand any changes.
We collect information about you to validate your authenticity and to provide you with
the best possible service.
What we collect
The type of information we will collect about you consists of your email address, optional
contact information including phone number and mailing address and a
security question (and answer) of your choice, used to retrieve your password.
We will never collect sensitive information about you without your explicit consent.
What we do with the information collected
We use this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may use the information to customise the website according to your interests
- We may periodically send promotional email about new products, special offers or other
information which we think you may find interesting, using the email address which you
have provided
- From time to time, we may also use your information to contact you for market research
purposes. We may contact you by email.
- We will not sell, distribute or lease your personal information to third parties unless
we have your permission or are required by law.
By registering, you agree you may be contacted by Bow Software for marketing purposes.
You can opt out of this at any time by contacting
legal@bowsoftware.co.uk
or sending written notification to the above address.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by writing or emailing. If you find any inaccuracies we will delete
or correct it promptly.
Security
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure we have in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.
We use traffic log cookies to identify which pages are being used. This helps us analyse
data about web page traffic and improve our website in order to tailor it to customer
needs. We only use this information for statistical analysis purposes and then the data
is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access to
your computer or any information about you, other than the data you choose to share with
us.
You can choose to accept or decline cookies. Some web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the website.
Email marketing
Bow Software provides a service which allows users to send emails to multiple recipients.
Bow Software fully supports the use of email as a marketing channel but does not provide
its services for the purpose of Unsolicited Commercial Email (UCE) or SPAM. All of our
customers must understand and abide by the principals of email protocol and follow a strict
“opt-in” policy.
“Opt-In” means that all recipients must at one time have supplied their email
address to receive email communications and/or have a pre-existing relationship with our
customer. Opt-out requests are to be honoured without exception. Customers who upload email
lists to their Bow Software emarketing account must agree to these terms and may be required
to show proof of the opt-in nature of their list.
Automatic Unsubscribe Link - Every email sent will provide recipients with an easy to find
and follow method to unsubscribe from the email list. This will allow the recipient to
instantly remove their email address from the database. This will prevent any further correspondence
by that sender to that email address.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily.
However, once you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst visiting such sites
and such sites are not governed by this privacy statement. You should exercise caution
and look at the privacy statement applicable to the website in question.
If we intend to transfer your information outside the EEA (European Economic Area) we
will always obtain your consent first.
If you have any questions/comments about privacy, you should
contact us.
Last updated: 18th November 2008
Precise solutions, cutting through the jargon, straight to the point - Bow IT Solutions